Tell us what to move. We will move it
Send us the details of what needs moving and our team handles the migration end to end - picking the right route for each site, checking the result, and staying with you through the DNS switch. Included on every paid plan.
14 days free. No credit card. No commitment.
We do the work
Not a guide, an actual person
No renewal trap
Renews at the regular price
99.99%
Uptime, last 12 mo
Daily
Backups kept up to 30 days
210+
Tasks Ellie handles
In their words
What people say about hosting with us
“As a non-technical user who has had to stand up many web pages for projects [...] I was very pleasantly surprised with Hostney. The AI assistant Ellie was a tremendous help.”
“Hostney has been a great experience from the start. Anytime something comes up they're on it fast, no waiting around or getting bounced between support reps.”
“Amazing service! Company went above and beyond to help us get set up and functioning.”
“I host multiple websites with Hostney and the ease of management is what does it for me.”
“Hostney feels like the future. The entire process of setting up hosting was seamless, painless and quick.”
“Excellent, reliable service at reasonable prices.”
What you get
A person, not a knowledge-base article
Both of our self-service migration tools are good, and we would still rather do this for you - because the part that goes wrong is never the transfer, it is the twenty small decisions around it.
We work out the right route for each site
Plugin or SSH, depending on what your current host allows. You do not have to know which, and you do not have to find out the hard way that your host disabled the thing the first approach needed.
We move the sites and check them
Not just the transfer - somebody looks at the result. Pages load, the admin works, images resolve, the checkout goes through. A migration that technically completed and quietly broke your product images is not a migration.
We tell you when to switch DNS, and stay with you through it
Your site runs on its Hostney address until you are satisfied. When you are ready we walk the cutover with you, and we are around afterwards rather than closing the ticket at the moment it gets interesting.
We tell you early if something will not move
Before you commit, not after. If a site is on a platform we cannot pull from, or depends on something we do not run, you hear it while you still have every option open.
Under the bonnet, it is the same two tools
We are not hiding a third system. Your sites come across with the WordPress plugin or over SSH - the same routes documented on the other two pages, run by someone who has done it many times and knows which one your current host will tolerate.
What you are actually getting is the judgement and the checking, and those are the parts that decide whether a migration is a non-event or a bad weekend.
The process
What happens after you send the form
Five steps, and you hold the one that matters.
You send the details
The form below, or a ticket if you already have an account. What is moving, where it lives now, and anything unusual about it.
We look at it and come back to you
We check what your current host allows and confirm what we can move, what we cannot, and what we would want to change on the way across.
We agree a window
Migrations get scheduled around you rather than dropped on your site at an unhelpful moment. Busy shop in December? We work around it.
We migrate and verify
The sites come across and somebody checks them on the Hostney address before you hear the word "done".
You approve, then DNS moves
You look at the result and decide. Nothing public changes until you say so, and your old host is still running the whole time.
Nothing public changes until you say so
Your sites are migrated and verified on their Hostney addresses while your current host carries on serving your visitors exactly as it does today. The only irreversible moment in a migration is the DNS switch, and that one is yours.
Keep your old hosting running for a while afterwards. We will never ask you to cancel it first, and anyone who does is asking you to remove your own safety net.
From you
What to have ready
None of this needs to be complete before you get in touch. It is what the conversation will cover, so you know what to expect.
Access to the current host
Whatever you have - control panel login, SSH, or just an admin account on the WordPress site. Different access means a different route, not a worse one.
A list of what is moving
Domains and sites. If some are dormant or being retired, say so - not moving something is faster than moving it.
Anything with an audience
A shop mid-sale, a site with a scheduled campaign, an API something else depends on. These change when we schedule, not whether we can do it.
Who controls DNS
Often not the person asking, and finding that out on cutover day is the single most common cause of a delayed switch.
Straight answers
What we will not promise
A free migration service that says yes to everything is one that disappoints somebody. Here is where the edges are, before you plan around them.
WordPress Multisite
We do not support multisite on Hostney at all, so this is not a migration we can take on. If you run a network, talk to us before you sign up rather than after - that conversation saves everybody a fortnight.
Email is a separate conversation
Moving mailboxes is not part of a site migration and it has its own risks and its own timeline. We can talk about it, but do not assume it comes along in the same move.
We do not promise a date before we look
How long a migration takes is mostly decided by your current host - how fast it answers and how hard it throttles. Anyone who quotes you a duration before seeing the source is guessing.
It is a migration, not a rebuild
We move the site you have. Fixing a broken theme, upgrading an ancient PHP codebase, or redesigning something on the way across is a different job and we will say so.
Request a migration
Tell us what needs moving
The more you can tell us now, the more useful our first reply will be. Nothing here commits you to anything.
Rather do it yourself?
Both self-service routes are on every plan
Including the trial. If you would sooner not wait for us, these are genuinely good and they are properly documented.
The WordPress plugin
Install one plugin on your current site, paste a token, and we pull it across. No shell access needed, and your site stays online throughout.
Migrate over SSH
Shell access to the source server means we can find your installation, move it with rsync, and import the database - faster, and nothing to install.
Ellie can help while you wait
Pricing
Simple, transparent pricing
Every plan includes managed WordPress, SSH access, daily backups, and enterprise-grade security. Start with a 14-day free trial.
Black Friday30% off up to 3 years with code BLACKFRIDAY30Ends Cyber Monday, November 30
Startup
Great for growing businesses
$7.89
$66.29 a year for up to 3 years, then $94.70/yr
- 1 website
- 10 GB storage
- ~10,000 visits/month: Approximate maximum monthly visits when all hosted sites use our built-in Nginx and Memcached caching
- 5 MySQL databases
- 250,000 inodes: Files, folders, etc.
- 5 FTP users
What's included:
SSL & Domain
- Free SSL certificate
- Free starter domain: A free Hostney address that goes live with your account, so you can build straight away and connect your own domain whenever you are ready
- 2 mailboxes: Shared across every domain on the account rather than counted per domain. Aliases are unlimited and free; a shared mailbox is a real mailbox, so each one uses a slot.
- 3 GB per mailbox: Storage for each mailbox, separate from your account storage.
- Webmail, IMAP and SMTP: Webmail in the browser at mail.hostney.com, plus IMAP and SMTP for Apple Mail, Outlook or any standard mail app. Two-step verification and per-device app passwords are included.
Advanced
For professional websites
$14.97
$125.79 a year for up to 3 years, then $179.70/yr
- 5 websites
- 20 GB storage
- ~110,000 visits/month: Approximate maximum monthly visits when all hosted sites use our built-in Nginx and Memcached caching
- 10 MySQL databases
- 500,000 inodes: Files, folders, etc.
- 10 FTP users
Everything in Startup, plus:
- 5 mailboxes: Shared across every domain on the account rather than counted per domain. Aliases are unlimited and free; a shared mailbox is a real mailbox, so each one uses a slot.
- 5 GB per mailbox: Storage for each mailbox, separate from your account storage.
Backups
- 14 days of backup history: How far back you can restore, download, or browse a backup on this plan. Older snapshots stay stored - upgrading unlocks them.
Performance
- Memcached object cache: In-memory object caching for database queries and sessions, with a cache browser in the panel. Memcached and Redis are the two engines available - an account runs one at a time and can switch between them.
- Redis object cache: Redis object caching with per-key expiry, LRU eviction, and a key browser in the panel. Redis runs instead of Memcached rather than alongside it, so switching engines is one click and the cache rebuilds itself on the next requests.
Pro
Maximum performance and features
$22.89
$192.29 a year for up to 3 years, then $274.70/yr
- 10 websites
- 40 GB storage
- ~200,000 visits/month: Approximate maximum monthly visits when all hosted sites use our built-in Nginx and Memcached caching
- 20 MySQL databases
- 750,000 inodes: Files, folders, etc.
- 20 FTP users
Everything in Advanced, plus:
- 10 mailboxes: Shared across every domain on the account rather than counted per domain. Aliases are unlimited and free; a shared mailbox is a real mailbox, so each one uses a slot.
- 10 GB per mailbox: Storage for each mailbox, separate from your account storage.
Deployment
- 2 SSR applications: Run server-rendered Node.js, Python, or Ruby apps in their own container - Next.js, Nuxt, Django, Rails, and more
Backups
- 30 days of backup history: How far back you can restore, download, or browse a backup on this plan - the full window we keep backups for.
Monitoring
- 1 minute between checks: How often we request the page. Two consecutive failures open an incident and a single success closes it, so you hear within roughly twice this interval.
For new customers on annual plans. Enter the code at checkout, or when you upgrade a free trial before the sale ends. The 30% comes off every year you pay for up front, 1 to 3 years; after that, renewals are at the plan's regular price. Ends 11:59 p.m. Eastern on Monday, November 30.
Included on paid plans
Let somebody else do the migration
Send us what needs moving and we will take it from there - the right route for each site, the sites checked before you see them, and the DNS switch on your schedule.
Questions