Meet Ellie
Ask for a change in plain English. Ellie works out which panel action you mean, shows you exactly what she is about to do, and runs it the moment you confirm - across WordPress, DNS, PHP, databases, deploys and the bot protection.
14 days free. No credit card. No commitment.
190+ tasks
Just ask
Same price
On renewal, every year
99.99%
Uptime, last 12 mo
Daily
Backups kept up to 30 days
190+
Tasks Ellie handles
How it works
She proposes. You decide. The panel executes.
The model never touches your server. It picks a tool and fills in the blanks - everything after that is the same code path as clicking the button yourself.
You ask
In plain English, the way you would ask a colleague. No syntax, no command names.
She picks a tool
The model's only job is choosing which of the 193 tools fits, and filling in its arguments.
You see a card
The proposed action appears as a confirmation card, spelled out. Nothing has happened yet.
You click Run
The panel executes it through the same API the buttons use. The model is not in this step at all.
It is logged
The action lands in your audit log with what changed, so there is a record independent of the chat.
She is still learning, and her arsenal keeps growing
Capabilities
190+ things you can just ask for
Most hosting assistants answer questions about the documentation. Every entry below is a real action or lookup wired into the panel, and the numbers are the live tool count in each area - not a roadmap.
193
Tools wired to the panel
Across eight areas
129
Change something
Each one needs your click
64
Look something up
Answered in the chat
Keeping them safe
Bot protection & firewall
28 she can change11 she can look upHer largest area, and the one most worth asking her about. Turn the machine-learning bot protection on or off, set the WAF mode and its exclusions, read recent attack incidents and malware stats, block IPs and whole countries, add rate limits and their whitelists, switch datacenter blocking and AI crawlers, put a site into lockdown, and manage SSH keys and their IP restrictions.
Backups & migration
13 she can change6 she can look upTake a snapshot, restore a database or a whole account from one, request and clean up downloads, and drive a migration end to end - pause it, resume it, cancel it, or clear one that has got stuck.
Apps & deploys
10 she can change6 she can look upDeploy an application, start or cancel a build, change an app's status, redeploy against a different framework, test a Git connection, read webhook deliveries, and open a terminal.
Account & billing
6 she can change13 she can look upRead your plan, subscriptions, payment methods and invoices, check delegate access and login history, search your own activity log, and open, answer, close or reopen a support ticket without leaving the chat.
Running your sites
Domains & DNS
23 she can change10 she can look upAdd and remove domains, create subdomains and set their document root, front end, redirects, security headers and PHP fallback, manage DNS records, toggle the Cloudflare proxy, and turn DNSSEC on or off.
WordPress
21 she can change4 she can look upInstall and delete WordPress, run updates one at a time or in a batch, install and remove plugins and themes, activate and deactivate them, take and restore snapshots, run a search-replace, dismiss a vulnerability, and log you straight into wp-admin.
PHP & performance
17 she can change8 she can look upSwitch PHP version per subdomain, set and reset individual directives, restart PHP or an app, turn Memcached and Nginx caching on and off, flush or purge specific URLs, add cache exclusions, and manage cron jobs.
Databases & files
11 she can change6 she can look upCreate and delete MySQL databases and users, grant and revoke access, manage the external IP allowlist, relabel things so they stop being db_user_7, and rename or repath FTP accounts.
Including the bot protection
See it in action
Try Ellie yourself
Click any of these to watch how she answers. The real thing is in your panel from the first day of the trial.
Click to try:
Click a command on the left to see Ellie in action
Ellie can make mistakes. Double-check replies.
Boundaries
What she cannot do, and cannot see
An assistant with an API key to your infrastructure should come with a list like this. All of it is enforced on the server, not asked for in a prompt.
She never executes anything herself
Every action that changes something renders a confirmation card you have to click. This is a hard rule in the system, not a habit the model has been asked to keep - and it is what makes an assistant safe to point at a production server.
One action per confirmation
She cannot batch. Ask for two things and she proposes the first, tells you the second is next, and waits. There is no single click that performs two operations.
Passwords, keys and certificates are not in her context
She cannot leak what she was never given. Database passwords, SSH private keys, SSL certificates and the contents of your files are outside what the assistant can read at all.
Your IP addresses stay hidden unless you allow it
A separate consent toggle controls whether she may repeat IP addresses back to you - useful when you are working on a firewall rule, off by default.
Destructive actions are gated per account
A second toggle decides whether she may even propose the deletions and overwrites. With it off she will say so and point you at the panel rather than quietly offering the button.
Everything is scoped to your account
Every query she can run is bound to your customer ID at the server. There is no phrasing that reaches another customer's data, because the question is never asked on their behalf.
Side by side
The same change, both ways
Switching a subdomain to PHP 8.2. Nothing about the panel version is unfair - it is genuinely how it goes when you know where everything is.
Traditional panel
The old-fashioned way
Log in to hosting panel
Find the login URL, enter credentials
Find the right section
Scroll through dozens of icons and menus
Click the PHP manager
Hope you picked the right one
Select your domain
Checkbox in a list of all domains
Choose PHP version
Dropdown menu
Click "Apply"
Wait for page refresh
Verify it worked
Check the list again, hope nothing broke
7 steps
Two or three minutes, if you know where everything is
With Ellie
The Hostney way
Click a command on the left to see Ellie in action
Ellie can make mistakes. Double-check replies.
One sentence
Plus one click to confirm
Pricing
Simple, transparent pricing
Every plan includes managed WordPress, SSH access, daily backups, and enterprise-grade security. Start with a 14-day free trial.
Startup
Great for growing businesses
$94.99 billed annually
- 1 website
- 10 GB storage
- ~10,000 visits/month
- 5 MySQL databases
- 250,000 inodes
- 5 FTP users
What's included:
SSL & Domain
- Free SSL certificate
- Free starter domain
Apps & CMS
- 1-click WordPress
- Managed WordPress
- WordPress staging
Advanced
For professional websites
$179.99 billed annually
- 5 websites
- 20 GB storage
- ~110,000 visits/month
- 10 MySQL databases
- 500,000 inodes
- 10 FTP users
Everything in Startup, plus:
Backups
- 14 days of backup history
Performance
- Memcached object cache
- Redis object cache
Monitoring
- 5 minutes between checks
Pro
Maximum performance and features
$274.99 billed annually
- 10 websites
- 40 GB storage
- ~200,000 visits/month
- 20 MySQL databases
- 750,000 inodes
- 20 FTP users
Everything in Advanced, plus:
Deployment
- 2 SSR applications
Backups
- 30 days of backup history
Monitoring
- 1 minute between checks
Included in every plan
Stop hunting through menus
Hardened containers, daily backups, and Ellie on every plan. Start free for 14 days, no credit card required.
Questions