Bug report
Report a bug
Found something that doesn't work as expected in the Hostney control panel? Let us know and our team will investigate. We prioritize bugs based on severity and typically address critical issues within 24 hours.
14 days free. No credit card. No commitment.
Bug report
Something broken?
Abuse report
Report violations
Feature request
Share your ideas
How it works
What happens after you submit
You report it
Fill out the form with as much detail as possible. The more context you give us, the faster we can reproduce and fix the issue.
We investigate
Our team reviews your report, reproduces the issue, and identifies the root cause. We prioritize based on severity and impact.
We fix it
Once resolved, we deploy the fix and follow up by email. Critical bugs are typically addressed within 24 hours.
Tips
Writing a good bug report
A detailed report helps us fix things faster
Be specific
Include the exact page URL, your browser, and what you clicked. Vague reports are hard to investigate.
Steps to reproduce
List the exact steps that trigger the bug. If we can reproduce it, we can fix it.
Expected vs actual
Tell us what you expected to happen and what actually happened. This clarifies whether it's a bug or a design choice.
One bug per report
Keep each report focused on a single issue. It helps us track, prioritize, and resolve them individually.
Submit a report
Describe the bug
Fill out the form below and we'll get back to you
Try Hostney
Start your free trial
14 days free. No credit card required. Full access to all features.
Pricing
Simple, transparent pricing
Every plan includes managed WordPress, SSH access, daily backups, and enterprise-grade security. Start with a 14-day free trial.
Startup
Great for growing businesses
$94.99 billed annually
- 1 website
- 10 GB storage
- ~10,000 visits/month
- 5 MySQL databases
- 250,000 inodes
- 5 FTP users
What's included:
SSL & Domain
- Free SSL certificate
- Temporary subdomain
WordPress
- 1-click WordPress
- Managed WordPress
- Free WordPress migration
Advanced
For professional websites
$179.99 billed annually
- 5 websites
- 20 GB storage
- ~110,000 visits/month
- 10 MySQL databases
- 500,000 inodes
- 10 FTP users
Everything in Startup, plus:
Performance
- Memcached
Pro
Maximum performance and features
$274.99 billed annually
- 10 websites
- 40 GB storage
- ~200,000 visits/month
- 20 MySQL databases
- 750,000 inodes
- 20 FTP users