Report something hosted with us
If you have found phishing, malware, spam or stolen content on a site we host, tell us. Every report is read by a person, verified before anything happens, and acted on when it is confirmed.
14 days free. No credit card. No commitment.
Read by people
Not a ticket queue robot
Same price
On renewal, every year
99.99%
Uptime, last 12 mo
Daily
Backups kept up to 30 days
190+
Tasks Ellie handles
What happens next
After you press send
No black hole. Here is the actual path a submission takes.
It reaches a person the same day
Abuse reports skip the general queue. Somebody reads it rather than an autoresponder acknowledging it.
We verify before we act
We look at the content ourselves. A report is a reason to investigate, not a reason to take a site down - people do occasionally report competitors.
Confirmed abuse is dealt with
Depending on severity that means notifying the customer with a deadline, suspending the content, or removing the account outright. Phishing and malware move fastest.
What to report
The kinds of thing we act on
If it is on our platform and it breaches the terms of service, it belongs here - and if you are not sure which category fits, pick the closest and explain in the description.
Phishing
Pages impersonating a bank, a login screen or a brand in order to collect credentials or card details.
Malware
Files or pages distributing malicious software, drive-by downloads, or acting as command-and-control.
Spam
Bulk unsolicited mail sent from our servers, or sites that exist to support a spam operation elsewhere.
Copyright
Images, text, software or media hosted without permission. Include proof of ownership so we can act quickly.
SEO spam
Compromised sites injected with hidden links, doorway pages or cloaked content. Often the owner has no idea.
Anything else
Illegal content, fraud, threats. If it violates the terms of service and it is on our platform, send it.
Submit a report
Tell us what you found
The more specific the URL and the evidence, the faster we can verify it. A report we cannot reproduce takes much longer to action.
Wrong form?
These might be what you meant
Report a bug
Something in the panel that does not work the way it should.
Request a feature
An idea that would make the platform better for you.