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Knowledge base

More from Knowledge base(35 articles)

KNOWLEDGE BASEEllie Trust & SafetyHOSTNEYhostney.comFebruary 28, 2026Knowledge base

Ellie Trust & Safety

Our philosophy Ellie is designed to assist, not override. She accelerates tasks users are already authorized to perform, while enforcing strict security, consent, and visibility boundaries. Ellie does not act independently, does not escalate privileges, and does not access sensitive secrets. Identity & access control Operates under your identity Ellie operates exclusively using the same […]
Feb 28, 20263 min read
KNOWLEDGE BASEBug ReportHOSTNEYhostney.comAugust 21, 2023Knowledge base

Bug Report

Should you come across any issues within our Control Panel, we welcome your feedback. Please don’t hesitate to send us an email at support@hostney.com, providing us with the specifics of the matter. Your input is greatly appreciated! Template Email: Subject: Bug Report: Control Panel Issue Hello Hostney Support Team, I hope this email finds you […]
Aug 21, 20232 min read
KNOWLEDGE BASEAbuse ReportHOSTNEYhostney.comAugust 21, 2023Knowledge base

Abuse Report

If you come across any instances of abuse within our services, we encourage you to take action. Your vigilance is vital in maintaining a secure and ethical online environment for all users. Please do not hesitate to contact us at abuse@hostney.com, and provide us with the details of the abuse you have identified. Your involvement […]
Aug 21, 20232 min read
KNOWLEDGE BASEDelegate Access: Share YourHostney Account SecurelyHOSTNEYhostney.comAugust 21, 2023Knowledge base

Delegate Access: Share Your Hostney Account Securely

Delegate access lets you grant other people access to manage your Hostney hosting account without sharing your login credentials. Your developer, your agency, or a team member gets their own login that can manage your hosting on your behalf. You control who has access and can revoke it at any time. Common use cases: Delegates […]
Aug 21, 20235 min read

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